When does the ordinary SLCC complaint period end?

Current Rule 8 ordinarily uses three years after the category-specific event. Conduct, conviction and regulatory failure use their actual events. Client services use the last paid or unpaid work on the specific matter. Third-party services use the specific act or omission. Excusable unawareness, late acceptance and prior rejection remain separate.

Responsible actor. Person using the exact applicable statutory obligation, action, complaint or moratorium branch.

Establish the actual category-specific conduct, conviction, regulatory failure, last work or third-party act or omission date under Rule 8.

This is a complaint within the exact current Rule 8 category selected. A handling complaint or another regulator process is outside this model.

The ordinary three-year Rule 8 period for the established category and event, without disregarded excusable-unawareness time. The Commission determines category, eligibility, prior-rejection consequences and any exceptional late acceptance.

1. Use the corresponding calendar date after the established source event. A target month without that date requires separate review.
2. No automatic weekend, bank-holiday or office-closure extension applies. Complete the actual legally required act through its applicable route and cutoff.
3. Check the actual applicable source conditions and complete the required statutory process.

Use the corresponding calendar date after the established source event. A target month without that date requires separate review.

No automatic weekend, bank-holiday or office-closure extension applies. Complete the actual legally required act through its applicable route and cutoff.

Fictitious example

Fictional established facts. The selected statutory event occurs on Thursday, October 15, 2026. Every stated scope condition is established.

Fictitious established facts. These examples do not establish eligibility, effective service, relief or a direction.

Source condition 1

This is a complaint within the exact current Rule 8 category selected. A handling complaint or another regulator process is outside this model.

Source condition 2

For client services, Rule 8(5) uses the last actual paid or unpaid work on the specific matter or transaction. A last invoice or later complaint response is not automatically that event.

Source condition 3

Conduct, conviction, regulatory failure and a third party’s specific service act or omission use their own actual events. One category does not substitute for another.

Source condition 4

No interval is disregarded for excusable unawareness under Rule 8(6). No exceptional late acceptance under Rule 8(7) or actual extension is assumed.

Source condition 5

The substance has not already been rejected as untimely under Rule 8(8). A repeated complaint does not restart time.

Source condition 6

I checked the actual communication, reasonable opportunity and completion requirements under Rule 9 and section 4. The Commission determines category, timeliness and eligibility.

• The ordinary three-year Rule 8 period for the established category and event, without disregarded excusable-unawareness time. The Commission determines category, eligibility, prior-rejection consequences and any exceptional late acceptance.
• Not automatically. Rule 8(5) uses the last actual paid or unpaid work on the specific matter or transaction. A later invoice or complaint response does not automatically establish that event.

• This is a complaint within the exact current Rule 8 category selected. A handling complaint or another regulator process is outside this model.
• For client services, Rule 8(5) uses the last actual paid or unpaid work on the specific matter or transaction. A last invoice or later complaint response is not automatically that event.
• Conduct, conviction, regulatory failure and a third party’s specific service act or omission use their own actual events. One category does not substitute for another.
• No interval is disregarded for excusable unawareness under Rule 8(6). No exceptional late acceptance under Rule 8(7) or actual extension is assumed.
• The substance has not already been rejected as untimely under Rule 8(8). A repeated complaint does not restart time.
• I checked the actual communication, reasonable opportunity and completion requirements under Rule 9 and section 4. The Commission determines category, timeliness and eligibility.
• The ordinary three-year Rule 8 period for the established category and event, without disregarded excusable-unawareness time. The Commission determines category, eligibility, prior-rejection consequences and any exceptional late acceptance.